Stories & insights

Read up on vital trends and industry best practices for travel insurance and event protection. We cover topics related to increasing your ancillary revenue, how insurance can meet consumers’ evolving needs, enhancing the customer experience with innovative strategies, and more.

Insider’s Guide to the New York Times Travel Show

Every January, the New York Times Travel Show brings together hundreds of travel experts and destination representatives from 170 countries worldwide.

Inspiring Traveler Confidence with Amtrak

Our in-house marketing agency created emotionally compelling ad campaigns for one of the most recognized U.S. travel brands.

Leading Innovations in Claims and Customer Experience

We've made our claims process faster and easier than ever with mobile filing, simpler forms, and direct deposit for payments in as little as 48 hours.

Lodging Revolution Uncovers New Revenue

Hotel travel insurance is a new revenue stream in the online booking path that helps protect your guests from the unexpected.

Millennial Family Travel Surges Across America

The maturing of influential generations, plus a rise in global travel disruptions and natural disasters, is shifting Americans’ leisure travel habits.

Music, Art & Sports Fans: Who Buys More Ticket Protection?

We asked music, art and sports fans what their biggest concerns are for missing an event. Our exclusive results show what they worry about.

New SmartBenefits Reshape How Travel Insurance Works

From proactive claim payments to "no receipts" claims for travel and bag delays, our SmartBenefits are redefining travel protection.

Promoting Worry-Free Travel with AAA

We explore what inspires Americans to travel in a campaign that promotes worry-free vacations. Our goal: to help travel agents increase their sales.

Protecting Athletes in the World’s Toughest Races

We asked our insured athletes their top concerns for missing races and which registration fees they want to protect.

29 releases in total

Terms, conditions and exclusions apply.
Insurance benefits underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on your state of residence.  Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company. Consumer may be responsible for charges incurred from outside vendors for assistance or concierge services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or